This page lists all online services from Siemens Healthineers relevant for customers.

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Customer Services Document Library
This library contains information required for Installation, Assembly, Adjustment, and Testing of diagnostic x-ray systems.
The Document Library enables fast and easy on-demand technical document retrieval.<br />Registered users are able to search and refine, or simply browse documents by a product line or a document type.<br /> <br />Access to the Document Library is available through restricted, authenticated and password-protected log-in.
Healthcare Hazardous Material Document Library
Here you will get Safety Data Sheets (SDS) and Dangerous Goods Documents for transportation of our products. For Healthcare employees there are Occupational Safety Documents available.
Healthcare User Forum
The online space for peer-to-peer clinical knowledge exchange. By registering for the Healthcare User Forum, you accept the Terms of Use.
The online space for peer-to-peer clinical knowledge exchange.<br /><br />Subscribe to the topics of your interest to receive information that matters to you or join discussions relevant to your clinical processes.<br /><br /><a href="http://www.healthcare.siemens.com/services/user-forum/user-forum/">More information</a>
Imaging & Therapy Document Library
Operator Manuals - Instructions for Use (eIFU) - for the CT and MR portfolio.
Operator Manuals for the CT and MR portfolio from a single point of access - Instructions for Use (eIFU)<br /> <br />The Imaging & Therapy Document Library provides customers with access to Instructions for Use (eIFU) for Siemens Healthcare Imaging & Therapy Products, such as MR and CT. It enables on-demand document retrieval. Registered customers can use Search and Refine or simply browse for documents by product line or software version. Selected documents can be downloaded as a PDF file in all available languages. Customer access to the Imaging & Therapy Document Library is available via a restricted, authenticated and password-protected login.<br /> <br /><a href="http://www.healthcare.siemens.com/services/imaging-therapy/document-library/">More information</a>
Laboratory Diagnostics Document Library
Retrieve technical documents for our entire portfolio of instruments, assays and test kits.
The Document Library provides customers with a single point-of-access to technical documents for our entire portfolio of instruments, assays and test kits. Designed to be user-friendly, the library enables fast and easy on-demand technical document retrieval. Registered customers can use search and refine, or simply browse documents by product line or document type.<br /> <br />Customer access to the Document Library is available via restricted, authenticated and password-protected log-in.<br /> <br /><a href="http://www.healthcare.siemens.com/services/laboratory-diagnostics/service-and-support/technical-documentation/">More information</a>
Marketing Toolkits
Locate resources and information to assist you in your marketing and communication efforts.
Access the tools you need to promote your successful practice and publicize your equipment, or find up-to-date content and features that help maximize the services you can offer with your Siemens equipment.
MI PET Source
Your comprehensive resource for growth. Thank you for your interest in MI PET Source. Your access request requires approval. You will receive notification within 2 business days.
PEPconnect
Discover PEPconnect, our education and performance experience for healthcare professionals.
PEPconnect – Your smarter connection to knowledge<br /><br /> Discover PEPconnect, our education and performance experience for healthcare professionals. Its broad portfolio of Medical Imaging and Therapy, Laboratory Diagnostics, POC, and other healthcare-related topics is available via e-learning, competency-based education, webinars, job aids, and more. Focused on increasing the knowledge, skills, and abilities of individual learners, PEPconnect offers: <ul> <li>Access to education and real-time performance support, anytime, anywhere, on any device</li><br /> <li>Intuitive-to-use and easy-to-navigate interface</li> </ul> <br /> <a href="http://usa.healthcare.siemens.com/education/pep/">More information & registration</a>
QC Management - Blood Gas
QC Online®/RTQC™ - a Web-based Quality Control (QC) peer review program to support Siemens RAPIDSystems family of blood gas analyzers.
QC Online&reg;/RTQC WEB&trade; provides instant access to the statistical analysis of your laboratory blood gas quality control data, and compares your data with that of your peer groups’ quality control data. Our quality control service allows for internet access to your quality control statistics any time. By using QC Online/RTQC WEB, labs can access, update and publish their laboratory's peer group standing at any moment. QC Online/RTQC WEB allows labs to monitor their blood gas quality control accuracy and precision on an ongoing basis.<br /> <br /> For this online service you need to register separately. Please follow the link below to get more information or register for this online service.<br /> <br /> <a href="https://usa.healthcare.siemens.com/services/laboratory-diagnostics/service-and-support/quality-control-management/blood-gas/">More information & registration</a>
QC Management - Chemistry/ Immunoassay
Bio-Rad QCNet™ - Is Bio-Rad Laboratories number one web portal for customer access to Bio-Rad’s extensive range of multi-analyte and specialty chemistry/immunoassay controls and QC Data Management for Siemens ADVIA, IMMULITE, and Dimension platforms.
Bio-Rad’s web-based Unity&trade; is the QC Data management tool for your Chemistry and Immunoassay Analyzers accessed through the Bio-Rad QCNET&trade; portal. Customers need to register for the QC Data Management Services separately with Bio-Rad.<br /><br /> For this online service you need to register separately. Please follow the link below to get more information or register for this online service.<br /><br /> <a href="http://usa.healthcare.siemens.com/services/laboratory-diagnostics/service-and-support/quality-control-management/chemistry-immunoassay/">More information & registration</a>
QC Management - Hematology
CHECKpoint™ Online - ADVIA TESTpoint™ Hematology Controls for the ADVIA® family of hematology instruments.
The Siemens Healthcare Diagnostics CHECKpoint&trade; Interlab Quality Control (ILQC) Program is used in conjunction with the ADVIA&reg; TESTpoint&trade; Hematology Controls for the ADVIA&reg; family of Hematology instruments. Enrollment in the program entitles you to 14 reports per year per registered system.<br /><br /> For this online service you need to register separately. Please follow the link below to get more information or register for this online service.<br /><br /> <a href="https://usa.healthcare.siemens.com/services/laboratory-diagnostics/service-and-support/quality-control-management/hematology/">More information & registration</a>
QC Management - Hemostasis
The Hemostasis On-Line quality control service allows the laboratory the ability to instantly view individual data points as well as monthly and cumulative statistics, with access to individual lab and peer group statistics.
QAP Online, our web-based quality control reporting service, is part of comprehensive offerings found in our LabAssurance™ Service Program.<br /><br /> As part of the integrated network of products and services available to Siemens Healthcare Diagnostics hemostasis customers, the Quality Assurance program provides all the necessary tools to customize and manage quality control in the hemostasis laboratory. It permits direct comparison of QC results with those of a customized peer group, drawn from a base of over 2,300 participants.<br /><br /> Registering for QAP Online will enable your laboratory to reduce, compare, and present peer group statistics instantly and receive up-to-the-minute QC reports anytime.<br /><br /> QAP Online allows your laboratory to view peer group results instantly, assuring your lab's confidence in daily quality control and proficiency. <br /><br /> For this online service you need to register separately. Please follow the link below to get more information or register for this online service.<br /><br /> <a href="https://usa.healthcare.siemens.com/services/laboratory-diagnostics/service-and-support/quality-control-management/hemostasis/">More information & registration</a>
Safety Data Sheets
Safety Data Sheets (SDS) for all Siemens Healthcare Diagnostics products, used as part of laboratory safety, can be accessed online.
More information
teamplay
teamplay is a cloud-based network that brings together healthcare professionals in order to advance medicine and human health.
<p>Make fast, well-informed decisions and optimize your workflows by connecting to up-to-date data, by comparing your performance data to benchmarks&sup1;<sup>,</sup>&sup2;</sup> and collaborating with healthcare professionals worldwide.</p><p>teamplay creates an international environment, in which physicians, clinicians and healthcare executives come together to form one big virtual imaging team. teamplay grants instant&sup3; access to statistics from the imaging device fleet. Its multi-vendor support empowers healthcare professionals to identify improvement potential on all levels of execution. From devices and protocols to participating team members, teamplay provides precise starting points for enhancing efficiency, competitiveness and quality of care. teamplay provides an easy-to-grasp overview of an institution's imaging workflow in one intuitive and smooth Plug &amp; Play solution.</p><p><p><a href="http://www.siemens.com/teamplay">More information</a></p><dl style="font-size:12px"><dt>&sup1;This information about this product is preliminary. It is under development, not commercially available, and its future availability cannot be ensured</dt><dt>&sup2;Availability of Benchmarking option depends on a minimum number of considered subscribers to guarantee customer anonymity and data protection.</dt><dt>&sup3;Prerequisites include: wireless connection to clinical network, meeting recommended minimum hardware requirements, and adherence to local data security regulations.</dt></dl>
Webshop / eLuminate
Webshop - Enables full visibility of product availability, order confirmations, and shipment notifications 24/7.
<p>The Siemens Healthcare Webshop&sup1; is our dedicated online ordering system for Laboratory Diagnostics reagents and consumables and spare parts for Imaging and Therapy Systems. The intuitive and easy to use Webshop enables you to place orders quickly, get real time product availability and pricing , check the status of your pending orders, and view your order history.</p> <p>eLuminate&sup2; is accessed on the same platform and is Siemens' easy-to-use cost per patient reported (CPR) system designed to more effectively meet your needs. With eLuminate, submit test result totals you extract from your LIS, with a simple and efficient 3-step result submission process.</p> <dl style="font-size:12px"> <dt>&sup1;Webshop is available in the U.S., Germany, and Italy only.</dt> <dt>&sup2;eLuminate is available to U.S. lab diagnostics customers with cost per patient reported (CPR) contracts.</dt> </dl>